Automated guest messaging
The right message, at the right moment.
We build and maintain the scheduled messages that carry the repeatable parts of the guest journey, so every booking receives the same standard of information without you typing it out.
Booking confirmation
24 Nov booking
Pre-arrival details
3 days before
Arrival day reminder
Morning of arrival
Mid-stay check-in
Day two
Checkout and review
Evening before
The guest journey
Four moments worth getting right.
Start the stay with certainty.
The moment a booking is confirmed, your guest receives the essentials: dates, what is included and what will follow. It sets expectations early and reduces the questions that arrive later.
Sent automatically · immediately after booking
Replies like this remain with you. HostSimply manages the scheduled messages, not live conversations.
How the messages work
Automation that reads like a person wrote it.
Scheduled timing
Each message is timed to the booking, so information arrives when it is actually useful.
Property-specific content
Access details, parking, Wi-Fi and house information written around your property.
Consistent every booking
The same standard of information for every guest, regardless of how busy the week is.
Channel-appropriate
Messages are configured for the platforms your bookings come through.
Reviewed and updated
Templates are revised when your check-in process, rules or details change.
Your tone of voice
Written to sound like your property rather than a generic system notification.
Messaging FAQs
The practical details.
Join us
Ready to partner with us?
Whether you're a new host, struggling with bookings, or looking to improve your property's performance — start with a free review of your setup today.
- No contract. Leave any time.
- 6% fee - transparent pricing
- Your property. Our priority.
- 22+ years of marketing and property experience
- Expert team. Global support.